Terms of service

Legal Disclaimer

This Legal Disclaimer applies to the Sunshine Dolls website and to all products and services offered through this webshop. By using this website, the visitor agrees to this notice and to the accompanying policy documents, including the privacy policy, the terms and conditions, and the returns policy.

Overview

Welcome to Sunshine Dolls! The terms “we”, “us”, and “our” refer to Sunshine Dolls. Sunshine Dolls operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a tailored shopping experience (the “Services”). Sunshine Dolls is powered by Shopify, which enables us to deliver these Services to you.

These Terms of Service, together with any policies referenced herein (the “Service Terms” or “Terms”), describe your rights and responsibilities when using the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use or access the Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm that you are of legal age in your place of residence and that you permit any minor dependants to use the Services on devices you own or manage.

To use the Services, including browsing or purchasing products, you may be asked to provide certain information such as your email address, billing details, delivery address, and payment information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the rights necessary to provide it.

You are solely responsible for safeguarding your account login details and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 – Our Products

We make every effort to present our products and services accurately. However, colours and appearances may vary depending on your device and its settings.

We do not guarantee that the appearance or quality of purchased products will meet your expectations or match the images shown. Product descriptions may be changed at any time without notice. We reserve the right to discontinue products and to limit quantities offered to any person, region, or jurisdiction.

Section 3 – Orders

When you place an order, you are making an offer to purchase. Sunshine Dolls may accept or decline your order at its discretion. An order is only accepted once we have confirmed acceptance and processed your payment.

Please check your order carefully before submitting it, as cancellation requests may not be possible once an order is accepted.

Returns and exchanges are only permitted in accordance with our Refund Policy.

You confirm that your purchases are for personal or household use and not for resale or export.

Section 4 – Pricing and Billing

Prices, discounts, and promotions may change without notice. The price charged is the price at the time of purchase and is shown in your order confirmation email.

Unless stated otherwise, prices exclude taxes, shipping, handling, customs duties, and import fees.

You agree to provide accurate and complete purchase and account information and to update your details promptly so we can complete transactions and contact you if needed.

You warrant that your payment details are truthful, authorised, and valid, and that charges will be honoured by your payment provider.

Section 5 – Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only. Once products are handed over to the carrier, title and risk of loss transfer to you.

Section 6 – Intellectual Property

All trademarks, text, images, graphics, videos, audio, and design elements within the Services are owned by Sunshine Dolls or its licensors and are protected by intellectual property laws.

You may use the Services only for personal, non‑commercial purposes. No reproduction, distribution, modification, or derivative use is permitted without prior written consent.

All rights not expressly granted are reserved.

Section 7 – Optional Tools

You may access third‑party tools offered as part of the Services. These are provided “as is” and “as available”, without warranties or endorsements. Use of such tools is entirely at your own risk.

Section 8 – Third‑Party Links

The Services may contain links to third‑party websites. We are not responsible for the content, accuracy, or policies of such sites. Your use of third‑party resources is at your own risk.

Section 9 – Relationship with Shopify

Sunshine Dolls is powered by Shopify, but all purchases are made directly with Sunshine Dolls. Shopify is not responsible for any aspect of your transactions with us.

Section 10 – Privacy Policy

All personal data collected through the Services is subject to our Privacy Policy and may also be subject to Shopify’s privacy practices. By using the Services, you acknowledge that you have read these policies.

Section 11 – Feedback

By submitting feedback, you grant us a perpetual, worldwide, sublicensable, royalty‑free licence to use, reproduce, modify, publish, and distribute it for any purpose.

You warrant that you own or have rights to the feedback and that it does not infringe any third‑party rights.

Section 12 – Errors and Omissions

Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct these and to update or cancel orders affected by incorrect information.

Section 13 – Prohibited Use

You may use the Services only for lawful purposes. Prohibited activities include misuse, harassment, infringement, deception, spamming, data scraping, impersonation, and interference with security features.

We may suspend or terminate your account if you violate these Terms.

Section 14 – Agents

If you use software agents to interact with the Services, they must identify themselves and comply with strict technical requirements. We may restrict or block agent access at any time.

Section 15 – Termination

We may terminate your access to the Services at any time. Certain sections of these Terms continue to apply after termination.

Section 16 – Disclaimer of Warranties

Information provided through the Services is for general purposes only. The Services and products are provided “as is” and “as available”, without warranties of any kind.

Section 17 – Limitation of Liability

To the extent permitted by law, Sunshine Dolls is not liable for direct or indirect damages arising from use of the Services or products.

Section 18 – Indemnification

You agree to indemnify Sunshine Dolls, Shopify, and their affiliates against claims arising from your breach of these Terms or your use of the Services.

Section 19 – Severability

If any provision is found unenforceable, the remainder of the Terms remains in effect.

Section 20 – Waiver; Entire Agreement

Failure to enforce a right does not constitute a waiver. These Terms constitute the entire agreement between you and us.

Section 21 – Assignment

You may not assign your rights under these Terms without permission. We may assign our rights without notice.

Section 22 – Governing Law

These Terms are governed by the laws of the jurisdiction in which Sunshine Dolls is established.

Section 23 – Headings

Headings are for convenience only and do not affect interpretation.

Section 24 – Changes to the Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

Section 25 – Contact Information

Questions about the Terms may be sent to:

Sunshine Dolls info@sunshine-dolls.com, Smeemanlaan 15, 1861 SK, Bergen NH, Netherlands +31‑6‑42209106 CoC 51828693 VAT NL850189780B01